Start with the base ocean rate
The base rate covers port-to-port movement of one container on a named sailing. Check that the quote states the container size, the load and discharge ports, and the validity period — rates typically hold for two to four weeks. If any of those three details is missing, the number is a guess, not a quote. Also confirm whether the rate assumes a specific carrier alliance or is a general market estimate; alliance-specific rates are firmer, while general estimates can move when space tightens. Finally, ask whether the base rate is truly port to port or quietly excludes terminal handling at either end — that single distinction is the most common reason two quotes for the same lane look hundreds apart.
Separate surcharges from accessorials
Surcharges follow the vessel: fuel adjustments, peak-season premiums and security fees. Accessorials follow your cargo: chassis use, overweight permits, weekend gate moves. A trustworthy quote lists each charge on its own line with the trigger that applies it, so you can see exactly what changes if your plans shift. Pay special attention to fuel mechanisms — some quotes lock fuel for the validity period while others float with an index, which can add up on long lanes. And check currency: quotes in a foreign currency can drift with exchange rates, so ask for your home-currency equivalent or a fixed conversion before comparing.
Read the free-time terms
Every quote includes free days for container use at origin and destination — usually five to seven. After that, demurrage and detention accrue daily and quickly dwarf the ocean rate. Confirm the free-time window in writing and plan trucking so boxes turn before the clock runs out. Note the two clocks run separately: demurrage covers the container sitting inside the terminal, detention covers it sitting on wheels outside. Knowing which one is ticking tells you whether to chase the port or chase the truck — and extra free days can often be negotiated into contract rates at little cost.
Ask three questions before signing
First, is this door-to-door or port-to-port? Second, which surcharges can change after booking, and by how much? Third, what is the all-in total if nothing goes wrong? A forwarder who answers all three crisply will usually handle your cargo the same way. That is the standard we hold our own quotes to. Treat vague phrases as warning flags — lines like "plus local charges" or "subject to carrier adjustment" with no cap attached are where surprise invoices are born. Ask for those lines itemised or removed before you sign, and keep the final quote with your booking confirmation so any later invoice can be checked against it.
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